Learning Principles

Make SOMETHING different.

Facilitation instead of training.

At questo we draw a clear distinction between training and facilitation. We define training as a learning process in which an expert conveys and determines the learning content. There is a clear separation between the ones who know and the ones who learn.

Facilitated experiential learning programs on the other hand create dynamic and complex environments, within which participants can apply their skills and experience while developing new insights and learning from their mistakes and each other. It’s about tapping into the wisdom of the group; it doesn’t rely on outside expert knowledge.

Equality through Action Learning.

We focus on the method of Action Learning, where participants take part in corporate projects, while they develop their leadership and management skills. In this way the learners are in command of the whole learning process and their individual learning objectives. They learn to take on the responsibility for themselves and their development.

Inputs, models and theories can be introduced by the facilitator but are not at the core of this process; they are mere tools to support those dynamics and transformative processes. The facilitator may catalyse those processes by helping participants raise awareness, challenging and supporting each other, through coaching them and by giving feedback. Facilitation is a complex task, which requires high levels of sensitivity, courage, creativity, flexibility and awareness.